As A Team Member...
You are responsible for bringing the fun and for the day-to-day operation of Zero Latency VR. All team members are expected to provide the ultimate guest experience, developing relationships with the players and leading player throughput all while ensuring player safety.
Skills Needed...
- Energetic customer service -
- Clear communication -
- Team player mentality -
- Sense of humor -
- Active problem-solving -
- Initiative and awareness -
- Sense of urgency -
- Some tech savviness -
- Gaming experience -
- Clear communication -
- Team player mentality -
- Sense of humor -
- Active problem-solving -
- Initiative and awareness -
- Sense of urgency -
- Some tech savviness -
- Gaming experience -
POSITIONS AVAILABLE
We currently have the following positions available below. Please send an email to info@zlhouston.com if you are interested. Please title your email with the title of the position you are interested in. All team members must be reliable, punctual and well-presented with the ability to prioritize tasks. Team chemistry is a big factor in the success of the team.
The Team Leader
The Team Leader is pivotal to overseeing the site when the Operations Manager is not present. The Team Leader needs to guide the team and ensure the site is running smoothly during operating hours. The Team Leader is expected to be a Game Master, ensure the site is opened/closed correctly but also manage customer questions and complaints.
Service Technicians
Service Technicians are essential to the maintenance of hardware within a site. They need to service and maintain all the hardware with care and efficiency. The Service Technician will work closely with the Operations Manager and Zero Latency Support to resolve and troubleshoot issues. Problem-solving skills and patience are a must.
Game Masters
Game Masters are crucial to the operations of the site. They will carry out two separate tasks during a shift, the Host and the Runner. Game Masters need to safely guide customers through the experience with great energy and professionalism. The Game Master will conduct player safety briefings and monitor game sessions. The Game Master’s priority is to ensure player safety and deliver high-end customer service. There will be a minimum of three Game Masters working per shift, one of which will be the Team Leader.